Our Services
Product Development And Support
![pacific-cross-01](https://pacificcross.co.id/wp-content/uploads/2020/12/pacific-cross-01.jpg)
We can provide for designing and creating product to meet a set of need and also give advices about the product design look like.
Re-Insurance Program
![Re-Insurance-Program](https://pacificcross.co.id/wp-content/uploads/2020/12/Re-Insurance-Program.jpg)
Our close relationship with Reinsurance allows us to participate in the reinsurance of any plans in this product scheme. For this, partner will have a reinsurance treaty with Reinsurance, and Pacific Cross will have a Pacific Cross act as retrocessionaire for Reinsurance.
Policy Administration
![11-Policy-administration](https://pacificcross.co.id/wp-content/uploads/2020/12/11-Policy-administration-1.jpg)
This includes but not limited to New Business data entry, data enrollment, policy fulfillment, and ongoing administration.
Claim Administration
![12-Claim-administration](https://pacificcross.co.id/wp-content/uploads/2020/12/12-Claim-administration.jpg)
This include but not limited to data validation process, claim analysis process – starting from daily case monitoring, claim adjudication, until claim approval process, for both reimbursement and cashless procedures.
TPA Relationship Management
![13-TPA-Relationship-Management](https://pacificcross.co.id/wp-content/uploads/2020/12/13-TPA-Relationship-Management-1.jpg)
We may help in maintaining close working relationship with the chosen Third Party Administration provider to ensure smooth claim management process.
IT – System
![14-IT-System](https://pacificcross.co.id/wp-content/uploads/2020/12/14-IT-System-1.jpg)
Our health insurance management system will be used to support the policy administration and claim analysis process, ensuring clients data to be recorded correctly.
Customer Services
![15-Customer-services](https://pacificcross.co.id/wp-content/uploads/2020/12/15-Customer-services-1.jpg)
Provision of all customer service function as needed, including but not limited to customer hotline number, claim handling and customer complaint handling.