Pusat Pelanggan

PEMBERITAHUAN PENTING: Semua klaim harus diajukan dalam waktu 90 hari

As our computer system operates in English, we kindly request claim documentation to be submitted in English to facilitate and expedite the reimbursement process. If the claim documents are not sufficient for claim adjudication, Our Insurance Companies partner or Pacific Cross as its administrator reserves the rights to request for the original documents in case the scanned copies are received or further information or a "Notification of Inpatient/Outpatient Claim Form" from the claimant to facilitate the claim assessment process.