50 years of experience

Maintaining widely known reputation of providing excellent service continuously.

50 years of experience

Maintaining widely known reputation of providing excellent service continuously.

Welcome to
International Services
Pacific Cross Indonesia

International Services Pacific Cross is a company that focuses in the development of health and travel insurance business in Indonesia. Pacific Cross is part of Pacific Cross International, which has over 50 years’ experience of maintaining widely known reputation for quality service amongst its clients, while retaining to offer attractive rates continuously.

About Us

Previously known as Indrapura Pacific Cross, the company has established since March 2010 and has been supporting our partners in the areas of product development, sales support, customer service, and also policy & claims administration for medical and travel insurance program.

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Our Services

We can provide a range of services, from a Basic Claim Adjudication Service to a Full Service Package which includes product development, pricing, policy wording and schedule of benefits, to policy administration, claim administration, Third Party Administration provider relationship management, customer service, IT system, New Business & Underwriting, training, Emergency and Overseas assistance, system analysis, medical team, and a sales support.

We can provide for designing and creating product to meet a set of need and also give advices about the product design look like.

Our close relationship with Reinsurance allows us to participate in the reinsurance of any plans in this product scheme.

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Our Partners

We uphold the cooperation that has been achieved all this time by providing room for development and mutual benefit for both parties.

Always giving the best by applying the values of integrity, professionalism, trust and mutual respect with our partners is what makes a harmonious and growing cooperation.

The main thing is that partners share the same vision and values that are in line with us, so that this joint commitment could continue to run well.

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Message From CEO

Welcome on behalf of the Pacific Cross Indonesia Team.

Our team has been developing services to our existing and future clients and partners for more than a decade now. Building up competencies and providing support have forged us to be a positive and knowledgeable team highly capable of delivering flexible quality services to our customers.

Our focus has always been on providing excellent customer service, enriching partnerships, and being digitally fit and foremost. We are keen on conducting business in Indonesia in a highly professional manner with support from our regional operations across Southeast Asia.

We constantly strive to create innovative, digitally supported, service-oriented operation. By developing innovative products and services we are able to keep pace with the rapidly changing environment and meet the demands of our clients. We always aim at product and service excellence. Over the years our company has built a reputation for excellence by listening to our customers, understanding their needs, and delivering tailor-made products, services and solutions that help to change our customers’ lives. Based on our core values we work as a team towards the attainment of our goals to create and maintain an environment where people respect each other’s rights, values and are fair to all parties.

We look forward to growing with you in the future – growing in scope, product range and services, and most importantly, growing in knowledge of you as our customer or as our partner. This way we will always be able to be by your side as the one who can assist you at the time when you most need help.

Please explore our website, and make sure you contact us for anything you need regarding your health care, high quality lifestyle and good health practices.

Robert Laszlo
President Director

Let’s Make Things Happen

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