23 September 2018
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Personal Health Record (PHR) System

Your medical information within reach

Take care of your personal medical information. Pacific Cross and HealthCare 365 bring you the Personal Health Record (PHR) System - an innovative platform that lets you store and have easy paperless access to your own personal/medical information, records and documents. It's designed to make access to your own healthcare better, faster and more convenient.

PHR is a value-added feature offered exclusively to clients of the Member Companies of the Pacific Cross Group. Eligible and qualified Medical Clients can enjoy PHR - absolutely free.

Salient Features of PHR:

  • An online tool that enables our eligible and qualified Medical Clients to take charge and keep track of their medical records, appointments and important documents
  • Provides online storage of their health records and information
  • Allows eligible and qualified clients to consolidate their medical appointments, care information, medication, health conditions, etc. in a single online portal
  • Accessible from any internet connected device (e.g., desktop, laptop, tablet, smart phone)
  • Works on all platforms (e.g., Android, Windows, Apple)
  • Private and secure, with the client having exclusive access to any information he uploads onto PHR
Getting Started:

Getting started is easy! Once you qualify for the privilege of enjoying PHR, you will receive a Welcome E-mail. The Welcome E-mail will provide you with easy-to-follow steps on how to register. It will also include the Member Number and Policy Number you will need so you can first access PHR. Once you've registered, feel free to explore and use PHR to enhance the way you take care of you health.

To help you remember what PHR is, watch this video.


This is a guide for register and login to Personal Health Record from HC365 and Pacific Cross Indonesia


Some FAQs:

Q: How much does it cost?
A:
There is no charge for access to this tool. It is part of your medical coverage with Pacific Cross Indonesia.

Q: How long do I have access?
A:
You have access to PHR for as long as you are covered by an eligible Pacific Cross medical plan. You will lose access once you discontinue your plan with Pacific Cross.

Q: How will I be notified that I have access to PHR?
A:
You will receive information on PHR through your Policy Kit. You will also eventually receive a Welcome E-mail on how you can register for PHR.

Q: Can Pacific Cross see the information I upload on PHR?
A:
No. The PHR server is secure and totally separate from Pacific Cross. Only you can see and access the information you upload.
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